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It's rare these days to be thrilled with the outcome of a service experience but with Zerorez you always leave me feeling elated. The techs are so courteous, kind and professional. The finished product is always satisfying. You offer a 'Gotta Love It' guarantee and I love it!! Thank you!
The 30-day guarantee is excellent, and the customer service on the phone and in person is always outstanding. I can't believe the change in our carpets, and the tenants here have been very happy with it as well. This last time, I thought we'd need to replace the carpets, but Tom has them looking brand new.
We have used Zerorez several times over the last 10 years and have always been completely satisfied with how our carpets and upholstered furniture turned out after service. The service people have always been professional when in our home.